Our Policies
Legal Disclaimer & Terms of Use
Chawla Jewellers - Haridwar
By accessing this Website, you agree to the following terms and limitations of liability.
1. Product Authenticity & Representation
Visual Variations: We strive to display our jewellery as accurately as possible. However, because our pieces are often handcrafted, slight variations in finish, size, or stone placement may occur.
Photography: Product images are high-resolution for clarity. Actual colours and "sparkle" may vary slightly based on the digital screen settings of your device or the natural lighting conditions during photography.
Hallmarking: All specifications regarding metal purity (925 Silver) and stone quality are based on rigorous manufacturing standards. Where applicable, authenticity certificates are provided as a secondary layer of trust.
2. Usage & Maintenance Guidelines
Jewellery is delicate by nature. Chawla Jewellers Haridwar shall not be held responsible for damage resulting from:
Chemical Exposure: Contact with perfumes, hairsprays, chlorine, or household cleaning agents.
Environmental Factors: Prolonged exposure to sweat, salt water, or extreme humidity.
Physical Handling: Accidental breakage, improper storage, or standard "wear and tear" that occurs over time with precious metals.
3. Accuracy of Information & Pricing
While we aim for a seamless digital experience, the Website may occasionally contain typographical errors, inaccuracies, or omissions related to product descriptions, pricing, and availability.
We reserve the right to correct any errors or update information at any time without prior notice.
In the event of a pricing error, Chawla Jewellers Haridwar reserves the right to cancel any orders placed for products listed at the incorrect price, even if the order has been confirmed.
4. Shipping & Delivery
While we partner with reliable courier services, we are not liable for:
Delays caused by local holidays, weather conditions, or regional transit strikes.
Theft or damage once the package is marked as "Delivered" by the courier partner to the address provided by the customer.
5. Limitation of Liability
To the maximum extent permitted by law, Chawla Jewellers Haridwar and its affiliates shall not be liable for any indirect, incidental, or consequential damages resulting from the use of our products. Our total liability for any claim arising out of a purchase shall not exceed the actual purchase price of the specific item in question.
6. External Links & Third-Party Content
Our Website may contain links to our social media pages (Instagram/Facebook). We are not responsible for the content, privacy policies, or practices of any third-party websites or services.